Sole E35 Elliptical Trainer Right now

We paid extra to have the machine delivered and assembled, since we planned to put it in the basement. But the machine was fully assembled by the delivery company before it was delivered - there was no way to get into the house, let alone the basement. We were then told by the delivery company that Sole Fitness requires all of its elliptical machines to be assembled prior to delivery, "to minimize the inconvenience to customers of having to wait for the machine to be assembled in their home." Apparently no one at Sole thought there might be a problem getting the machine into the house fully assembled. The machine was left in our garage, with a promise to return in the evening to take the machine apart and re-assemble it in the basement. It's now late in the evening, and no one has yet arrived. So much for minimizing inconvenience to customers. I'll provide an update later, but the fact that Sole has such an idiotic delivery policy is in itself enough to justify a one-star review of this product.Get more detail about Sole E35 Elliptical Trainer.