Tuesday, March 16, 2010

Order Cyclops CYC-S6X Thor X Scout 6.5 Million Candle Power Rechargeable Halogen Spotlight


My unit (the 10 mil one) stopped working. I have been trying for over a month to get a response, any response, from Cyclops. Nothing. They don't answer emails and the two times I have called they disconnected me after 5 minutes on hold. I know they got my emails because they now send me special offers at my email address for new products. With all the great flashlights out there, I wouldn't waste time or money with this Company. Regardless of whether they stand behind their product, they should at least answer the phone. I bought a Xenonics light at a flea market and it didn't work. I sent it back to them, they called me with a quote, repaired it quickly and returned it with a copy of the missing manual. Xenonics understands, Cyclops doesn't. Cyclops should not, in my opinion, even be sold on Amazon. Get more detail about Cyclops CYC-S6X Thor X Scout 6.5 Million Candle Power Rechargeable Halogen Spotlight.

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